Uphold Security Tips

Protect your Uphold account with expert security recommendations. Learn essential practices to safeguard your digital currency investments.

Essential Security Practices

Create a Strong, Unique Password

Your password is your first line of defense. Use a complex, unique password that you don't use anywhere else.

Strong Password Must Have:

• At least 12 characters long
• Mix of uppercase and lowercase
• Numbers and special characters
• No dictionary words or patterns

Password Don'ts:

• Don't reuse passwords from other sites
• Avoid personal information
• Don't share with anyone
• Don't write it down unsecurely

Enable Two-Factor Authentication

2FA adds a crucial second layer of protection. Even if someone gets your password, they can't access your account.

Authenticator App

Most secure option using apps like Google Authenticator

SMS Codes

Backup option, but less secure than app-based 2FA

Backup Codes

Keep these safe for when you can't access your device

Secure Your Email Account

Your email is often the key to account recovery. Keeping it secure is essential for your Uphold account protection.

Email Security Checklist:

• Enable 2FA on your email account
• Use a unique, strong email password
• Monitor for suspicious login attempts
• Keep your email software updated

Red Flags:

• Unexpected password reset emails
• Login notifications from unknown locations
• Missing emails from your inbox
• Emails sent from your account you didn't send

Keep Your Devices Secure

The security of your devices directly impacts your account safety. Implement these device security measures.

Computer Security:

• Keep operating system updated
• Use antivirus software
• Enable automatic screen lock
• Don't save passwords in browsers

Mobile Security:

• Use device lock screen
• Keep apps updated
• Avoid public WiFi for banking
• Enable remote wipe capability

Browser Safety:

• Always use HTTPS (look for lock icon)
• Clear browser data regularly
• Disable auto-fill for sensitive sites
• Use private/incognito mode on shared devices

Network Security:

• Use VPN on public networks
• Secure your home WiFi
• Avoid financial activities on public WiFi
• Check for secure connection (HTTPS)

Protect Against Phishing

Recognize Phishing Attempts

Phishing attacks try to trick you into revealing your login credentials. Learn to spot and avoid these scams.

Suspicious Emails

Be wary of urgent emails asking you to login immediately or verify your account.

Fake Websites

Always check the URL carefully. Look for misspellings or different domains.

Social Engineering

Scammers may call pretending to be Uphold support asking for your credentials.

Verification Checklist

Check the URL

Always verify you're on uphold.com (with HTTPS)

Verify Email Sender

Legitimate emails come from @uphold.com addresses

Navigate Directly

Type the URL manually instead of clicking email links

Contact Support

When in doubt, contact official Uphold support

Monitor Your Account

Regular Reviews

Check your account activity and transaction history regularly for any unauthorized access.

Email Alerts

Enable email notifications for logins and transactions to stay informed of all account activity.

Quick Response

If you notice anything suspicious, contact support immediately and change your password.